The initial setup of Compliance Tracker 365 can be slow due to search.

Search is a core SharePoint Online service, offering speed, scalability and security, but it can take up-to an hour to start indexing newly created SharePoint sites.

If you have just created a new site and installed the app, there will be a Wait message. This will be cleared once the configuration files are indexed. This should take under 1-minute, but it can take up to 1-hour.

If you are adding the app to an existing site, the wait should be no more than a few minutes.

Once the Management page is loaded, click Setup to select a Term set, add Profiles and apply a License, or install a solution Template.

After profiles are created or a template is installed, there will be another delay whilst the content is added to the search index. This slowness will impact Reports but targeting and tracking will work from this point.

You need to add targeted content for Reports to work. To enable targeting of Documents in libraries, open Management > Libraries and apply Compliance Tracker 365 to the libraries. Once applied, document can be targeted for tracking.

Once the configuration is fully indexed, SharePoint’s performance will generally be fine. Profile and document changes may take a few minutes to be indexed, and pages should be available in the index almost immediately.

To check if the search status in configured sites, look at Summary report details and Search index status in Management > Reports. These show how many Compliance Tracker 365 items are found in the search indexes and if content in enabled libraries is indexed.