Tracker Types

Compliance Tracker 365 targets content using tags.
The Tracker Type works in conjunction with the following properties to determine how targeted content is tracked:

  • Mandatory terms
  • Optional terms
  • Refresher Days
  • Version Number

All trackers record every page visit, including view durations, for analysis in reports.


🔒 Hidden Tracker

  • Records visits to targeted content without displaying a visible message.
  • Useful for tracking general reading of pages and documents.
  • Behavior:
    • A Read is recorded the first time the page is visited.
    • Views are recorded for each subsequent visit.

⚡ Automatic Tracker

  • Automatically records when a person has visited the page.
  • A tracker footer is visible but does not require manual acknowledgement.
  • Useful for drawing attention to content and informing readers that their visit is acknowledged.
  • Continuously records how long a person has been viewing the page.



📖 Read Tracker

  • Requires individuals to actively acknowledge they have read the content.
  • Best suited for important Policies, Procedures, or Work Instructions.
  • Behavior:
    • When the Read button is clicked, the actual read time on the page is recorded for analysis.



💬 Feedback Tracker

  • Collects content ratings and feedback.
  • Useful when facts in content change regularly, allowing readers to provide inline feedback to improve quality and reliability.
  • Behavior:
    • Feedback must be reviewed before an individual can provide further feedback on the same page.
    • To allow continuous feedback, set Management > Info panel > Tracker settings to Show footer if read or no action required.
    • Reviews can be managed using the Feedback Pending Review report.



📝 Quiz Tracker

  • Validates content understanding with a quiz.
  • Useful for assessing comprehension of Policies, Procedures, Work Instructions, or other compliance-related content.
  • Behavior:
    • Records completion details, including whether the person passed the quiz.
    • If a person fails, they can retake the quiz immediately.